Use this procedure to verify that the customer’s information and programs entered during the registration process are accurate. It is also used to assign the application or waiting list screening to a case worker.
The Application Screening Summary page displays:
In the Application / Screening Summary section:
View the results.
Select the Application Converted to Change / Add a Person checkbox if applicable.
Select the Application Converted to Renewal checkbox if applicable.
In the SNAP Interview Details section:
Enter the Interview Schedule Date (required).
Select the Interview Type from the dropdown menu (required).
Select Yes or No from the Missed Interview dropdown menu (required).
Enter the Interview Held Date.
In the TANF Interview Details section:
Enter the Interview Schedule Date (required).
Select the Interview Type from the dropdown menu (required).
Select Yes or No from the Missed Interview dropdown menu (required).
Enter the Interview Held Date.
In the Worker Assignment section:
Enter or search for Worker 1 ID.
Enter or search for Worker 2 ID.
Enter or search for Worker 3 ID.
Enter or search for Worker 4 ID.
Enter or search for Worker 5 ID.
Click Save + Assign to send the case to the desired worker, or click Auto Assign to send the case to the local department default worker for the requested benefit program.
Note: The VaCMS will assign the case using the following hierarchy if the customer is applying for multiple programs:
Medical Assistance
Child Care
SNAP
TANF
LIHEAP
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The Application Converted to Change or Application Converted to Renewal checkbox will be pre-checked if you associated the application to an existing case during File Clearance. You cannot manually select this box if the application was not previously marked for conversion during File Clearance. You can deselect the box if Convert Application To was selected in error. |
The current application or waiting list screening has been assigned to a case worker. At this point, the application or waiting list screening has been registered and is in read-only mode.
Updated 04/25/2016
