Assign / Reassign ESP Worker

Use this process to assign and reassign a VIEW / SNAPET Worker for a VIEW / SNAPET Referral.

Process Steps:

Note: The SNAP or TANF case must be completely transferred using the Case / Application Reassignment page before transferring the ESP enrollment. The eligibility worker must complete this action before an ESP worker can reassign the case.

The Assign ESP Worker page displays.

In the Assign ESP Worker section:

- Enter the Assign Worker.
- Select the Self checkbox if assigning the logged in user to the VIEW / SNAPET Referral.
- Select the Transfer the referral to the default agency worker for the transferred locality? dropdown menu.

Do not update the worker assignment or select Yes to Transfer the referral to the default agency worker for the transferred locality? dropdown menu until the eligibility worker has transferred the SNAP or TANF case to the new FIPS using the Case / Application Reassignment page. Confirmation of case transfers can be conducted by reviewing the worker ID and case FIPS on the Case Inquiry page and both should display for the new locality.

Click Assign to assign the logged in user to the VIEW / SNAPET Referral.

- Click Reassign / Transfer to transfer to the default VIEW / SNAPET worker identified for the new locality where the benefit case is transferred.

The reassign button only displays when worker arrives on page from left navigation

Results of the Procedure:

Assignments / reassignments of VIEW / SNAPET Worker for a VIEW / SNAPET Referral are recorded.

Updated 01/27/2017