Benefit Adjustment Details

Use this process to view benefit adjustment details known to the VaCMS or to enter details for a new benefit adjustment request. If creating a new benefit adjustment, first click Add from the Benefit Adjustment Search page to access this Details page.

Process Steps:

The Benefit Adjustment Details page displays.

In the Case Information section:

- The VaCMS displays Case #, EDG # and Program based on search criteria entered in the Benefit Adjustment Search screen. If adjusting a benefit month not known to the system, these fields will need to be indicated on this page.

Benefit Adjustment is used to manually issue benefits not automatically issued by the VaCMS. For example, if the suspense on a SNAP case is released after cutoff, EDBC will only run for the future, future month. To provide the appropriate benefits for the current and / or immediate future month, create a Benefit Adjustment.

In the Issuance Details section:

- Select the Issuance Type from the dropdown menu (required).

A Supplement is used to issue benefits for the current month or a future month.

A Restoration is used to provide benefits for a past month. Eligibility Workers can authorize a benefit adjustment for “Restoration Benefits” without requiring supervisor approval.

- Select the Issuance Reason from the dropdown menu (required).
- Enter Benefit Start Date (required).
- - Benefit End Date defaults to the last day of the benefit start date month.
- Enter any comments if necessary.
- Select the Issuance Method from the dropdown menu (required).

If completing an offset, complete the Restoration / Underpayment Correction / Supplement section:

- Enter the Claim Number.
- Select Yes or No from the Court Order dropdown menu.
- Enter the Court Date.
- Enter the Payment Amount.
- Enter the Payment Received Date.
- Enter the Amount Over Collected / Offset.
- Enter Date Identified.

In the SNAP Replacement section:

- Enter the Replacement Amount (required when the Issuance Type is “Replacement”).
- Enter the Date of Loss (required when the Issuance Type is “Replacement”).
- Enter the Date Requested (required when the Issuance Type is “Replacement”).

Click Save + Continue.

Results of the Procedure:

The Benefit Adjustment details are recorded.

Updated 10/03/2016