Benefit Adjustment Wrap Up

Use this process to submit Benefit Adjustments.

Process Steps:

The Benefit Adjustment Wrap Up page displays.

In the Benefit Summary section:
- Review all fields.

In the Benefit Amount section:
- Review all fields.

In the Authorization section:
- Select the BA Request Status dropdown menu (required).

The system checks the authorization percentage of the worker and whether the worker currently requires secondary review. If a secondary review is required, the BA Request Status dropdown menu defaults to “Pending Supervisor Authorization” and is disabled.

- Enter comments (optional).
- Click Submit.

Results of the Procedure:

The customer benefit adjustments are submitted.

Updated 04/25/2016