Compliance / Non Compliance - Details

Use this process to capture the details of compliance / non-compliance for the customers referred for ESP.

Process Steps:

The Compliance / Non Compliance – Details page displays.

1. In the Client Information section:
   • Select an option from Name dropdown menu (required).
2. In the Dates section:

• • Enter the Effective Begin Date (required).
  • Enter the Reported On (required). 
  • Enter the date the verification was received in the Verification Received On field (required).
  • Enter the date customer became aware of the details in the Date Change Occurred field (required).

3. In the Compliance / Non Compliance Information section:

• • Select the Non Compliance Type dropdown menu (required).
  • Enter the Non-Compliance Date (required).
  • Select the Reason for Non Compliance Type dropdown menu (required).
  • Select the Is Individual Complying? dropdown menu (required).
  • Enter Compliance Date (required if Is individual complying” is Yes).
  • Select the Good Cause Exists / Compliance Met from the dropdown menu.
  • Enter the Good Cause / Compliance Met Determined Date (required if Good Cause Exists / Compliance Met? is Yes).

4. Click Save + Continue.

Results of the Procedure:

The details of compliance / non-compliance for the customers referred for ESP are recorded.

Updated 04/25/2016