Corrective Action

Use this process to take corrective action for the cases that were not processed in timely manner.

Process Steps:

The Corrective Action page displays:

1. Enter the Application / Case # (required).

2. Worker is read-only.

3. Expedited (SNAP Only) is read-only.

4. Enter comments in the Root Cause comment box (required).

5. Enter comments in the Problem Description comment box.

6. Enter comments in the Corrective Action Taken comment box (required).

7. Enter the Corrective Action Date (required).

Results of the Procedure:

The corrective action details are recorded.

Updated 04/25/2016