Use this process to enter customers on an EAP application.
The EAP Client Details page displays.
In the Client Name section:
Enter the customer’s First name (required).
Enter the customer’s Middle name.
Enter the customer’s Last name (required).
Select the customer’s Suffix.
In the Demographic Information section:
Select the Gender (required).
Enter the Date of Birth (DOB) (required).
Enter the Social Security Number (SSN).
Select the SSN Verification.
Select the Primary Race (required).
Select the Ethnicity (required).
Select the Secondary Race(s).
Click Save and Add. Click on the pencil icon under the client summary section to update any client information.
Click the File Clear checkbox to file clear each member in the household.
Click Save + Continue.
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Information must be entered for every member of the household for File Clearance purposes. By clicking on the pencil icon, you will be able to review/update changes to the client demographic information. |
In the File Clearance- Results pop-up window, review potential matches for the household.
Click Next.
VaCMS will compare service addresses with other service addresses for all cases where EAP status is approved/pending/closed and for the same EA component within the same program year.
Updated 10/03/2016