Use this process to capture income details of individuals on an EAP application/case.
The EAP Income Details page displays.
In the Income Information section:
Select the customer’s Name from the dropdown menu (required).
Enter the customer’s employment Begin Month with their current employer (required).
Enter the customer’s employment End Month with their current employer (required).
Select the category from the Income Category dropdown menu (required).
Select the type from the Income Type dropdown menu (required).
Enter the Employer Name.
Select the frequency of pay from the Pay Frequency dropdown menu (required).
Enter the Gross Pay Amount (required).
Enter the Monthly Pay Amount (required).
Select the verification source from the Pay Verification dropdown menu (required).
Click Save + Add.
Click Save + Continue.
Only the income records for the current program year will be editable. The previous two program year income fields display as read-only.
The customer's EAP income details are recorded.
Updated 10/03/2016