Hardship Exception - Details

Use this process to enter information for determining whether the customer is eligible for a hardship exception.

Process Steps:

The Hardship Exception – Details page displays.

1. In the Hardship Exception section:

• • Enter the Hardship Application Filed Date.
  • Select an option from Hardship Reason dropdown menu (required).
  • Enter the Disposition Date (required).
  • Select an option from Disposition dropdown menu (required).
  • Enter the Hardship End Date.
  • Enter the Disposition Notification Date.

2. Click Save + Continue.

Results of the Procedure:

The hardship details are recorded.

Updated 04/25/2016