LIHEAP - Client Income Details

Use this procedure to display the income details of a customer for LIHEAP.

Process Steps:  

1. The Applicant information (Household information, Non-Financial information, Resource information and the Income / Expense) information have been captured for the household members.
2. Navigate to the Eligibility page.
3. Run Eligibility if not previously completed.
4. Review the EDG Summary information.
5. Click the Name hyperlink on the Eligibility Determination Group Summary page.
6. Click the Income Details tab.
7. The LIHEAP - Client Income Details page displays.

• • Review the case information including:
  • • Case Name
    • Case Number
    • Case Mode
    • Case Status

8. In the EDG Information section:

• • Review the information:
  • • EDG
    • Program / TOA - the Type of Assistance
    • Eligibility Service Period
    • Eligibility Result
    • Eligibility Status
    • Redetermination Date

9. Review the remainder of the page.
10. Click Eligibility Summary to return to the EDG page.

Results of the Procedure:

The LIHEAP customer income details are displayed.

Updated 10/03/2016