LIHEAP Cooling Eligibility

Use this procedure to view income eligibility for a case that has just completed eligibility determination during the Data Collection process. This document covers Income Budgeting pages for LIHEAP.  

Process Steps:  

1. The Applicant information (Household information, Non-Financial information, Resource information and the Income / Expense) information have been captured for the household members.
2. Navigate to the Eligibility page.
3. Run Eligibility if not previously completed.
4. Review the EDG Summary information.
5. Click the eligibility period hyperlink on the Eligibility Determination Group Summary page.
6. Click the Crisis tab.
7. The LIHEAP GROUP – Crisis Eligibility page displays.

• • Review the case information including:
  • • Case Name
    • Case Number
    • Case Mode
    • Case Status

8. In the EDG Information section:

• • Review the information including:
  • • EDG
    • Program / TOA - the Type of Assistance
    • Eligibility Service Period
    • Eligibility Result
    • Eligibility Status
    • Redetermination Date
    • Interim Report Date
  • Review the Service Details.

Results of the Procedure:

The LIHEAP customer income details are displayed.

Updated 10/03/2016