Manual Conversion

Use this process to show how an authorized user can enter the case and customer identifying information and the TANF and SNAP clocks for a manual conversion case.

Process Steps:

The Manual Conversion page displays.

1. In the Case Information section:

• • Select the Source System dropdown menu (required).
  • Enter the Source Case Number.
  • Enter the Certification End Date / Renewal Date.

2. In the Client Information section:

• • Enter the Source Client ID.

  • Select the Individual from the dropdown menu.

3. Click Save + Add.
4. Click Save + Continue.

Results of the Procedure:

The process for manually entering case and customer identifying information are recorded.   

Updated 04/25/2016