Use this process to enter search criteria for NDNH data for customers whose income verification is requested.
The NDNH Search page displays.
In the Search Criteria section:
Enter the Client #.
Enter the Case #.
Select the Impact Case Codes from the dropdown menu.
Select the Unit from the dropdown menu.
Select the Show only Error matches checkbox, if applicable.
Enter the FIPS.
Click Search.
The results are displayed in the NDNH Match Summary section.
Click the edit icon next to the record to dispose to display the NDNH W4 Details page.
View the customer information.
Select the Impact Case code.
Click Submit.
Click the edit icon next to the record to correct to display the NDNH Error Details page.
Review the error code information.
Access the appropriate pages to dispose of the errors.
Follow steps 1-3 to return to the NDNH Error Details page.
Select Yes from the Reviewed dropdown menu.
Click Submit.
The search results are displayed based on the search criteria and the NDNH record is disposed.
Updated 04/25/2016