Rapid Data Entry - Search Case

Use this procedure to search for an existing case in the VaCMS through the RDE module.

Process Steps

From the Left Navigation menu, select Rapid Data Entry (RDE), then click Search Case. The Search Case page displays.

1. In the Search Case section, enter search criteria to find the case you are looking for.

1. • Enter First Name and Last Name, or

   • Enter Case Number and/or SSN.

   • Enter additional search criteria to narrow results.

   • Certain search criteria fields may be required if other fields are entered.

   • Click Reset to clear the search criteria fields.

   • Click Search to use the search criteria.

2. In the Search Results section, review the results that populate based upon search criteria entered.

1. • If no results are found based upon search criteria entered, a “No Search Results Found” message displays.

   • A “C” icon displays next to case numbers that have a status of closed.

   • Click the hyperlinked case number to access the Case Summary page.

Results of the Procedure

A case search has been completed.

Updated 08/25/2014