Rapid Data Entry - Start

Use this procedure to enter application data as part of the Rapid Data Entry process.

Process Steps

For Applications: from the Left Navigation menu, select Rapid Data Entry (RDE), then click Enter Application. The Start page displays.

For Renewals and Change Reports: from the Left Navigation menu, select Rapid Data Entry (RDE), then click Search Case. Proceed with the steps outlined for the Search Case and Case Summary pages to open the case.

Some fields / sections may only display based upon the specific mode (Apply, Renewal, or Change Report).

1. In the Application Received Date section, enter (if you are a LDSS worker) or modify (if you are a Cover VA Call Center worker) the Date Received.
   Note: The Date Received can only be edited on new applications and renewals entered through RDE. Change Report dates cannot be modified.

2. In the Programs section, select all program(s) for which the customer is applying.

3. In the Applicant section, enter details about the applicant / customer.

4. In the Residence Address section, enter the physical address of the applicant / customer.

   • Select Yes or No from the Physical address a nursing, medical, correctional, or assisted living facility field.

   • Select the state the customer lived in prior to entering the nursing, medical, correctional, or assisted living facility from the State prior to nursing, medical, correctional, or assisted living facility dropdown menu. (enabled if the answer to Physical address a nursing, medical, correctional, or assisted living facility is Yes).

   • Select the locality the customer lived in prior to entering the nursing, medical, correctional, or assisted living facility from the Locality prior to nursing, medical, correctional, or assisted living facility dropdown menu. (enabled if the answer to Physical address a nursing, medical, correctional, or assisted living facility is Yes).

5. If the applicant / customer has a mailing address separate from the physical address, enter the information in the Mailing Address section.
6. In the Contact Information section, enter the applicant / customer’s telephone number(s) and / or email address, if applicable. If information is entered, be sure to select a method of contact from the Preferred Contact Method dropdown menu.
7. In the Correspondence Information section, enter the Preferred Method of Correspondence, then the Preferred Correspondence Cell # and Preferred Service Provider or Preferred Correspondence Email, if applicable. The Validated Method of Correspondence fields will be blank at application and pre-populated only for MA renewals and reported changes after the customer has validated their Preferred Method of Correspondence.
8. In the Expedited SNAP section, enter the expedited SNAP information.
9. In the Other Information section, provide details to the following questions, when applicable:
   • Select any Special Accommodations the applicant / customer requires.
   • Select if the applicant is receiving TANF, Transitional or Head Start. This field is only displayed when entering a new Application.
   • Select if the applicant has a spouse who lives outside of the home, and enter the name and address. These fields are only displayed when entering a new Application.
   • Select whether or not anyone in the household has assets / resources that exceed $1 million in value.
10. If the Application is being filed by a representative, enter the representative’s information in the Completing Application section. These fields are only displayed when entering a new Application.
11. Click Save + Continue.
12. Click Submit.
    Note: SNAP is the only program that can be selected when clicking Submit.

Results of the Procedure

Rapid Data Entry process continues to the People page.

Updated 06/30/2017