Search for Pending, Overdue, Due in Next 60 Days, or Closed and / or In Grace Period Renewals

Use this procedure to search for cases with renewals that are pending or overdue. Note: the information available on this page is updated overnight, not real time.

Process Steps:

1. 1. From the Left Navigation menu, select Inquiry, then Multi Program then Renewal Status.

   • The Renewal Status page displays.

   • • Select the Region from the dropdown menu.

     • Select the Locality from the dropdown menu (options in the locality dropdown menu will be based upon which region is selected).

     • Select the Unit from the dropdown menu (options in the unit dropdown menu will be based upon which region and locality are selected).

     • Select either Pending, Overdue, Due in Next 60 Days, or Closed and / or In Grace Period from the Renewal Status dropdown menu.

     • • If you select the Renewal Status Closed and / or In Grace Period:

       • 1. The Program field will default to Medical Assistance and will be disabled.

         2. The Days Pending and Number of Days Overdue column will have a zero value when search results are returned.

     • Select the Program from the dropdown menu.

     • Select the Worker from the dropdown menu.

     • Click Search.

   2. The Renewal Status Search Results section displays based upon the search criteria entered.

   • If Pending was selected from the Renewal Status dropdown menu, the page will display all renewals that have a renewal workflow initiated but authorization not complete.

   • If Overdue was selected from the Renewal Status dropdown menu, the page will display all renewals that have a renewal due date less than the current date. The system will calculate the Number of Days Overdue and display the number in the search results.

   • If you chose Closed and / or In Grace Period, the page displays all MA cases in Closed status with at least one MA EDG that is closed using the closure reason “Failure to complete renewal – Renewal Packet not received,” or “Failure to complete renewal – Required information to determine eligibility not provided” and is within grace period.

   • • It also displays EDGs closed in the current cut-off month where the effective date of the closure is a future date.

   • If you chose Due in Next 60 Days, the page displays all the renewals due within the next 60 days

 Results of the Procedure:

You have searched for cases with renewals that are pending or overdue.

Updated 10/26/2015