View Case History

Use this procedure to review the case history in read-only mode.  

Process Steps:

  1. From the Left Navigation menu, select Data Collection, then Case Action.

  1. In the Case Action section:

 

By default for most case actions the VaCMS displays the most up-to-date information. Select the To view historical and replaced / voided records checkbox to review data that was previously saved. Select the begin and end date for the time period you want to review the historical information.  

 

 

 

 

 

  1. Click Next.

 

All of the information on the pages in the Data Collection driver flow is read-only and cannot be updated because View data collection screens (read-only) was selected on the Case Action page. You can tell you are viewing a case in read-only mode because the message "Screen is opened in read-only mode" displays at the top of the page.

 

 

 

 

 

 

Use the VCR arrows at the bottom of the page to review historical data. When you first navigate to a page it displays the current information, click the Up arrow once to display the historical record that was entered prior to the current record. Continue to click the Up arrow to display the oldest historical record available or the oldest record available within the identified time period.  

Click the Down arrow to return to the current record. The current record can be identified because the Down arrow becomes disabled. 

 

 

 

 

 

 

 

 

  1. Click the Up VCR arrow to view the historical data for that page. 

  1. To return to the current record:

 

History navigation arrows only appear at the bottom of a page if a historical record is available within the specified date range.

 

 

 

 

  1. Click Save + Continue.

 

Continue to review the case in read-only mode by clicking Next or Save + Continue through the Data Collection driver flow or use the Left Navigation menu to navigate to any page in the Data Collection driver flow.

 

 

 

 

  1. Continue to review the page level historical records using the history arrow buttons.

Results of the Procedure:

The history of a case is reviewed in read-only mode.


Updated 05/02/2014