View Pending Forms

Use this procedure to generate and view pending forms.

Process Steps:

  1. From the Left Navigation menu, select Forms, then View Pending.

  2. In the Search Criteria section:

  1. To generate and view one of your pending forms:

      • View your pending forms, which are displayed by Form Name, Case Number / Tracking Number (if the form is associated with a case), Vendor ID (if the form is associated with a vendor), Mode (if it is marked for Text, Email, Local or Central printing) and Generate Date.

      • Click the link for the pending form to generate.

      • Some forms will have a Mode description of Text or Email which means the customer has selected and validated that they can retrieve the form in CommonHelp instead of U.S. Mail.

 

The selected form displays in a pop-up window as a PDF file and is auto-populated with the information previously entered into the VaCMS.

Click the print icon in the upper left corner of the PDF to print the form if it is marked for Local or Central printing

If you decide to locally print a correspondence initially marked for Central printing, you must include any attachments that should be associated with the particular correspondence which otherwise is handled by the print vendor (for example: Medicaid Handbook)

Click X in the upper right corner of the PDF to close the pop-up window.

 

 

  1. To suppress a form (remove it from the Central printing queue) after it is viewed, select the check box next to a form and click Suppress.

 

Results of the Procedure:

The pending form is generated and viewed.


Updated 06/30/2017