View and Track Claims

Use this process to view and track claims.

Process Steps:

The View & Track Claims page displays.

1. In the Search Criteria section:

• • Enter at least one of the following: Claim Number, Client Number or Case Number (required).
  • Select the Program from the dropdown menu.
  • Enter the Claim First Name.
  • Enter the Claim Last Name.
  • Select the Claim Type from the dropdown menu.
  • Enter the Claim Begin Month.
  • Enter the Claim End Month.
  • Select Claim Type form the dropdown menu.
  • Click Add.

2. In the Search Results section:

• • Click the Case Number hyperlink to view case summary.
  • Click the Total Recovered Amount hyperlink to go to the Enter & View Claims Payment page for the selected claim.
  • Click the edit (pencil) icon to go to the Modify Claims page.

Results of the Procedure:

The search results for View and Tracking claims are displayed.

Updated 04/25/2016