Worker Assignment

Use this process to assign workers to an EAP case.

Process Steps:

The Worker Assignment page displays.

  1. In the Worker Assignment section:

 

Click the Magnifying Glass Icon to search for the worker this case will be assigned and select the worker from the search results. Any changes made to the worker ID fields in the Worker Assignment section will also take effect in the existing case to which the application is associated.

 

  1. Click Save + Assign.

  2. If the Worker ID entered is valid and if the worker assignment is to self or another worker from the same unit then the application has been assigned successfully to the worker ID entered. Next and Previous buttons are enabled.

  3. Click Next and the worker can proceed with processing the application.

Results of the Procedure:

The worker has been assigned to the EAP case.


Updated 10/03/2016