MA Citizenship and ID Verifications

With Medical Assistance (MA) applications and cases, workers must request verification documents if the Federal Hub cannot verify an individual’s citizenship. This QRG helps to identify valid verification sources and shows workers where they can enter these verifications in the VaCMS.

Certain EDGs may receive a Pending eligibility result and a Verification Checklist (VCL) may be generated if citizenship is not verified for all applicants in a case when eligibility is run. The VCL can be viewed by clicking the glasses icon on the Wrap-up – Eligibility Summary screen, or by clicking Miscellaneous in the Left Navigation, then clicking Verification Checklist.

Although ID Verification is not a required field in the VaCMS, ID verification is required by the VaCMS if certain citizenship verification values are chosen. In such cases workers should select an appropriate ID verification from the ID Verification field.

Follow the steps below to enter Citizenship or ID verifications when they are submitted by the client.

Please note: entering valid verifications does not guarantee an Approved result.

Citizen Verification information can be entered by following the process below:

1. From the Left Navigation menu, click Data Collection, then click Individual Information.

2. Click Client Demographics.

3. Select an option from the Citizen Verification dropdown menu.

The following list contains Citizen Verification values that, if selected, ensure that the individual will not receive a Pending result for Citizenship when eligibility is run. No additional verifications are required.

For example, choosing “Certificate of US Citizenship” from the Citizen Verification dropdown menu will never trigger a Verification Checklist (VCL) for Citizenship.

Some Citizen Verification values require verifications to ensure the individual does not receive a Pending result for identity when eligibility is run. If you choose one of the verifications below, be sure to also enter a value in the ID Verification field. See the “Entering Identity Verification” section of this document to learn more.

For example, choosing “U.S. Birth Certificate” from the Citizen Verification dropdown menu will result in a Pending result at Eligibility unless a value is also entered in the ID Verification field.

Identity verification information can be entered by following the process below:

1. From the Left Navigation menu, click Data Collection, then click Individual Information.

2. Click Client Demographics.

3. Select an option from the ID Verification dropdown menu.

The following list contains valid values that, when combined with valid Citizen Verification selections, ensure that the individual will not receive a Pending result for Identity when eligibility is run.

Updated 10/03/2016