Correspondence is sent to the physical address unless a mailing address is added to the case. If the mailing address is different than the physical address, click Add Address to add a mailing address.
Use this procedure to review or update the household address.
The Household Address - Summary page displays.
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Correspondence is sent to the physical address unless a mailing address is added to the case. If the mailing address is different than the physical address, click Add Address to add a mailing address. |
Review the address information.
Click the appropriate edit icon to update the address.
The Household Address page displays.
In the Address Dates section:
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During the Intake process the Effective Begin Date defaults to the first of the application / screening month. Effective Begin Date cannot be greater than two months in the future. When making updates to the Data Collection driver flow the Effective Begin Date defaults to the current date. |
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When entering information for the first time, the Reported On, Date Change Occurred, and Verification Received On dates default to the current date. |
Enter the Effective Begin Date of the client’s address (required).
Enter the Reported On date for when the client’s address was reported to the local department (required).
Enter the date the actual change occurred in the Date Change Occurred field (required).
Enter the date the verification was received in the Verification Received On field (required).
In the Address Information section:
Select Physical or Mailing next to Address Type, if appropriate.
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Physical and mailing addresses have different required fields. |
Enter the City (required).
Select the State (required).
Enter the Zip (required).
Select the Verification of the address (required).
Complete the fields as appropriate for entering a physical or mailing address.
Select Yes or No from the Is the Primary Applicant Homeless? dropdown menu.
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Remember that a locality lookup is required the first time an address is entered. The locality lookup consists of the VaCMS recommending the proper locality [Federal Information Processing System (FIPS)] based on the household’s address. After a lookup is completed once, the worker can bypass the locality lookup and manually enter the locality code by selecting No from the Is the locality lookup required? dropdown menu. |
Click Validate Address / Get Locality. Proceed to Confirm Locality (pop-up window) for help confirming the appropriate address and locality.
If the locality is not automatically populated, select the locality from the enabled dropdown menu. If GIS doesn't return the Locality code for the potential addresses, then those addresses will still be displayed on the Matching Address page. Worker can select a potential address that doesn't have FIPS code and then select the correct locality from the dropdown menu before adding the physical address into the case / application.
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When updating a case’s address, if it is determined to be outside of the case’s previous locality, proceed to Close a Case to close the case. |
If the customer’s address is the LDSS address:
Enter the city and zip code of the local office.
Click Populate LDSS Address.
Click Save + Continue.
The Client Information page displays.
Proceed to Client Information, the next step in the Data Collection process.
The household address is reviewed and updated.
Updated 12/23/2015