Search for an Adjustment

Use this procedure to search for an existing payment adjustment.

Process Steps:

  1. From the Left Navigation menu, click Payments, then Adjustment Search.

  1. In the Adjustment Search Criteria section:

 

Enter at least one search criteria. If no search criteria are entered the message “Please enter at least one search criteria before executing the search” displays.

 

  1. Click Search.

 

Adjustments in the Pending status do not display an adjustment reason.  

 

  1. To update a manual adjustment with a Pending status:

  1. To approve a pending adjustment:

  1. To void an adjustment with a Pending or Approved status:

  1. To un-void an adjustment with a Void status:

  1. To view or update adjustments details for a Manual or VaCMS generated adjustment:

  2.  

    Approved adjustment can have Approved, Open or Satisfied status.

     

  1. To create a receivables account:

  2. Results of the Procedure:

    An existing payment adjustment is searched for.


    Updated 03/31/2017