Approve a Pending Adjustment

Use this procedure to approve a pending adjustment.

Process Steps:

To approve a pending adjustment, the Adjustment Pending page can be reached by searching for a vendor payment or by searching for a payment adjustment.

 

To approve a pending adjustment by searching for a payment adjustment:

  1. Proceed to Adjustment Search to search for an adjustment to approve.

  2. In the Adjustment Details section:

  3. In the Adjustment Details section:

  1. Select the appropriate Settlement Method for the adjustment from the dropdown menu.

  2. Click Confirm.

To approve a pending adjustment by searching for a vendor payment:

  1. Proceed to Vendor Payment Search to search for the payment associated with the adjustment.

  2. Proceed to View Payment Information to navigate to the Payment Adjustment page.

  3. In the Pending Adjustment section:

  4. In the Adjustment Details section:

 

Adjustments remain in Pending status until they are approved or voided. A financial manager can Approve adjustments within their own locality. The adjustments are tied to the locality that made the initial payment that is being adjusted.

When an overpayment is created by the VaCMS or created by a worker, the overpayment adjustment remains in Pending status and the adjustment reason is blank. The worker responsible for approving the adjustment must select the Adjustment Reason from the dropdown menu

Overpayments with a reason of Agency Error are not collected from either the vendor or the client. Once Approved, the VaCMS updates the status from Approved to Satisfied.

 

  1. Select the appropriate Settlement Method for the adjustment from the dropdown menu.

  2. Click Confirm.

Results of the Procedure:

A pending adjustment is approved.


Updated 02/10/2017