Update Authorization Co-Payment Delinquency Detail

Use this procedure to update an authorization co-payment delinquency details.

Process Steps:

1. From the Left Navigation menu, select Authorization Management, then select Maintain Authorization, then Authorization Search.

   • The Authorization Search page displays.

2. In the Authorization Information section:

   • Enter the Case # to search by case or proceed to Search for an Authorization.

3. Click Search.

4. In the Authorization Search Results section:

   • Click the edit icon next to the authorization for which the delinquency details is to be updated.

5. The Authorization Status Information page displays.

6. From the Left Navigation menu, select Co-pay Summary.

   • The Family Co-Pay Summary page displays.

7. Click the edit icon next to the delinquency record to be updated in the Co-Pay/Fees Delinquency section.

   • The Authorization Co-Pay Delinquency Detail page displays.

8. Enter the appropriate date in the Delinquency Date field (required).

9. Enter the date the delinquency co-payment is paid in full in Paid in Full Date field (required).

10. Select an appropriate Delinquency Status from the dropdown menu.

11. Click Save + Continue.

    • The Family Co-Pay Summary page displays.

Results of the Procedure:

The authorization delinquency information is updated

Updated 05/02/2014