The File Clearance Results page displays the system source of each potentially matching record. Always select the record with the system source of VaCMS if the page displays matching records from multiple systems.
Use this procedure to view potential client matches based on SSN, name, gender, or date of birth for an individual included in the application or waiting list screening. File Clearance compares individual information recorded in Registration to existing individuals in the VaCMS and SPIDeR to prevent one individual from being assigned two client identification numbers and to inform the worker of the other systems in which the client is registered.
The File Clearance Results page displays.
Review the File Clearance results:
Client records from the VaCMS or SPIDeR having similar information to the client are displayed.
Review the matches to determine if the client has an existing record.
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The File Clearance Results page displays the system source of each potentially matching record. Always select the record with the system source of VaCMS if the page displays matching records from multiple systems. |
If no VaCMS matches are found:
The File Clearance Results page displays with no VaCMS records found.
The question Do you wish to establish as a new client? is defaulted to Yes.
Click Next.
Proceed to Register Client.
If potential VaCMS matches are found:
Select the radio button next to the potential VaCMS match.
The question Do you wish to view associated cases? is enabled and defaulted to Yes.
The question Do you wish to establish as a new client? is defaulted to No.
Click Next.
Proceed to View Associated Cases.
If SPIDeR web service is down:
A message indicates “SPIDeR web service is currently not available. Please try again later.” (10418).
Click Next.
After comparing the client's demographic information against the existing information in the VaCMS and SPIDeR, a new client identification number is assigned to the client or an existing client identification number is used.
Updated 05/02/2014