Use this procedure to initiate recording the receipt of a request for services and enter information for the applicant on the application or waiting list screening.
Search for an Application / Screening to see if there is an existing application or waiting list screening for the household.
Search for a Client to see if any individuals on the application are already part of an active or inactive case.
Search for an Address to see if it is being used on another case.
From the Left Navigation menu, select Application / Screening.
Select Register an Application / Screening and the Register Family page displays.
In the Registration Information section:
Enter the Date Received (required).
Enter the Time Received.
Select the Primary Written Language (required).
Select the Primary Spoken Language (required).
Select the application Source from the dropdown menu.
If you select Manual Conversion, the Source Application Date (for Manual Conversion) field is required.
Enter the date of the most recent application, renewal, or change report from the Source system.
The first client entered for an application or waiting list screening in the VaCMS is considered the applicant. For SNAP / TANF applications, the date received cannot be more than 90 days in the past. |
In the Applicant section:
Enter the First name (required).
Enter the Last name (required).
Complete the non-required fields as appropriate.
In the Contact Information section, complete the non-required fields as appropriate.
In the Correspondence Information section, enter the Preferred Method of Correspondence, then the Preferred Correspondence Cell # and Preferred Service Provider or Preferred Correspondence Email, if applicable.
In the Programs section, select the customer requested programs (required).
Select Yes or No from the Is this a VaCAP SNAP application dropdown menu (required if the Program is SNAP).
Enter the First day of first continuous period of institutionalization date (required if the Program is Resource Assessment Only or Medical Assistance With Resource Assessment).
Click Save + Continue.
Proceed to Register Address.
The application / waiting list screening information is recorded and the Registration process is initiated.
Updated 06/30/2017