If the task / reminder is not disposed of within 30 days the case worker’s supervisor receives an escalated alert.
Use this procedure to place an existing TANF Transitional case on the waiting list for FEE based services (when funds are not available).
Review a system generated Task / Reminder related to the TANF Transitional case.
90 days before the TANF Transitional end date, the case worker will receive a task / reminder to collect additional information to confirm the client wants to register a new application.
Proceed to Search for a Task / Reminder.
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If the task / reminder is not disposed of within 30 days the case worker’s supervisor receives an escalated alert. |
Create a Manual Task / Reminder to remind the case worker to run eligibility and certify the case as closed 30 days before the TANF Transitional end date.
Proceed to Create a Manual Task / Reminder for steps on creating a Manual Task / Reminder.
Run eligibility for the TANF Transitional case no more than 30 days before the TANF Transitional end date.
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Only a closed case can be put on the waiting list. 30 days before the TANF Transitional end date the case worker can run and certify eligibility, which will change the case status to closed. |
Proceed to Run Eligibility for steps on running eligibility.
Note: If the authorization status of discontinued was not updated for the day after the TANF Transitional end date, update the authorization status to closed effective the day after the TANF Transitional end date.
Proceed to Update Authorization Status for steps on updating the authorization status.
Begin a new Waiting List Screening application:
Create a new Waiting List Screening application for the case with the appropriate application date (for example: 60 days before the TANF Transitional end date).
Proceed to Begin Registration to start the Waiting List Screening.
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The Application Date used on the Waiting List Screening will determine the case's order on the Waiting List. |
Associate the existing TANF Transitional case with the Waiting List Screening application to transfer the TANF Transitional case information.
Proceed to Associate a New Application to a Closed Case or View Associated Cases for steps on associating to existing cases.
Complete the Intake process for the Waiting List Screening:
Proceed to Data Collection and Review / Update Household Information to complete the Intake process for the Waiting List Screening.
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The previously entered information from the TANF Transitional case will be populated in the data collection of the waiting list screening |
Run Eligibility with the FEE based program.
Proceed to Run Eligibility.
Generate the Waitlist Communication Form to notify the client they will be placed on the waiting list.
Initiate the Waiting List Authorization.
Proceed to Search for an Authorization and Initiate an Authorization
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Create a new authorization with an effective begin date the day after the TANF Transitional end date. Select the FEE based funding program. |
Approve the Waiting List Authorization.
Proceed to Approve Authorization.
Verify the family has been placed on the Waiting List.
From the Left Navigation menu, select Funds Management, then Waitlist Management.
The family has been successfully added to the Waiting List.
Updated 09/17/2016